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Creating a happy ending

The time has come, and you are leaving your current job or role, your current contract, and going on to something else. Whether it is by choice, promotion, design, or by circumstance…. Congratulations – a new beginning is upon you.

Change is hard, and humans essentially hate change. It’s an exciting time for you and you have a lot to think about. Most of what you want to think about is your next move, not about where you are now, however with a few simple things you can make sure your transition goes smoothly and the people you leave behind are cared for.

In today’s corporate world, no one really ever knows where our life’s journey will take us and who you will be working with or for. We’ve all seen people leave and start new roles, only to have their new organisation acquired by their old, or they have been so aggressively fighting a competitor that they then through acquisitions have to start selling that product or service. Managing your brand, the way you exit and the lasting impression on others is exceptionally important.

The most important thing you need to focus on is bring your current job, your role or your projects to an ordered close as best as you can. A succinct list of where you are up to, what needs to be completed, who is doing what, where your replacement or replacements can locate items, files etc and a contact list.
Here are some simple, fundamental things that you can manage with grace poise dignity, helping you to create a happy ending.

Closing

Sometimes you may have a day, a week, a month or longer to prepare for your move, depending on the circumstances. Aim to complete as much as you can in what ever time you have. Having a plan, and communicating that will help others in your team/s manage the change. If you are moving departments, companies, countries, you may have to work with those on your current team again, so try and maintain good relations with as many as you can.  Here is a simple list of actions for your ‘to do’ list:

  • Bring your projects up to date
    • Finishing everything may simply be impossible, however you can get the latest status update, keeping everyone informed and document as much as you can.
  • Write a report
    • You may have 1 person or even 5 people replacing you. Some maybe eager to jump straight in- other may not be employed yet, or have any resources to take over your projects.
      Document and detail as much about what you do now, what is on for the future, who the key people are, where everything is kept, when are some key milestones or dates happening, and anything else that may be factually pertinent.
      Don’t document your impressions, or your beliefs, keep it factual, clear concise and relevant.
  • It just happens!
    • When you started in your current role what would have made it easier, are there any key contacts or points of reference that you found useful? Help your replacement/s by introducing them to anyone who can help. Holding on to this information isn’t going to help you or anyone in the future – so why not just be nice and help your replacements out.
  • Take a copy with you
    • When you are moving within the same organisation, make sure you take an electronic copy of all the documents you prepared for the old role; including details of where the files are locates, the status of the projects. At some point someone is going to ask you for something, just be prepared to be able to answer efficiently.
  • Help train your replacement
    • If there is a replacement, help train them on the role, of there isn’t – advise someone else in the team who will be expected to answer in your absence.
  • Inform your contacts
    • Let your customers, your clients, your external contacts know when your last day is and who they should contact from that point on. Tell as many people as possible so as they don’t find out by accident. Be in control of your information.
  • Plan for your new role
    • The first 90 days of your new role are crucial so do what you can before you start, without compromising your current role.

Saying Goodbye

For most of us, we spend more time at work, or with colleagues than we do at home or with our friends (sad but true), which often results in our colleagues being our friends. Saying goodbye is difficult to our friends, even if you are not necessarily close with some of your team, you don’t want to say something now, that you may regret later.

Your exit is the best way to ensure the lasting impression your colleagues have of you is your best impression brand has the best lasting impression.

  • Don’t boast
    • So you are leaving, no need to rub it in everyones face. Talking money or position can be seen as crass – so just be considerate
  • Say ‘thank you’
    • You didn’t do everything by yourself, so thank everyone who helped you. Sending a simple handwritten note of thanks will leave a lasting impression, and deliver an honest lasting message that you really mean.
    • You never know where life may take you, so just don’t say mean, nasty or negative things about anyone. Leave a good impression, and don’t make any enemies on your way out.

Key Points

Change is stressful, however there are some simple and effective ways of helping to minimise the stress for everyone involved. Above all – be considerate, be kind, and leave a good impression. Don’t boast, don’t complain, don’t whinge or whine.
Life is short, and you never know where tomorrow will lead you. 
Don’t have regrets!

Dad’s eulogy

Kevin Alexander David McLennan

23 JULY 1934 TO 23 JANUARY 2019

Hello, for those of you who do not know me – My name is Scott McLennan, Kevin’s son. Whilst this maybe an emotional rollercoaster, to share with you some of my father’s life is an honour and a privilege.

On behalf of my Mother, and Sister we are extremely thankful and honoured that you have taken time join us this morning to honour, remember, and celebrate the life & legacy of my Father. I also extend a thank you to those who could not make it but have reached out – Thank you.

I would like to make special mention of the wonderful support Mum & Dad received over the past couple of years, as Dad’s health (not his optimism) deteriorated. Patrick, Scotty, Sally,  Aleesha, Rob, Donny, Barry, Adam, Glenn, Gloria, Dave, Owen, Norelle, Camellia and the list goes on. Thank you.

As children of an older father with a very extended family who’s ages ranged between old & ancient, attending funerals for loved ones was a reality of the times we lived. It was a chance for the family, the village the community to come together once more and remember the good times.

There are a few different aspects to dad; as individual traits they are very strong and stand on their own; but when wrapped up in a 5foot 2ish munchkin – you have a one of a kind.

Whilst on one hand he was very much the conservative & traditional

Australian Country man; on the other hand he was definitely breaking the mould, not by design nor ambition, but because it was there.

Dad didn’t seem to like the word “no” at all. (unless applying it to myself or my sister growing up). (honestly it was always a no with a tic tic and a shake of his head).

With his stubbornness, his fortitude, and his penchant for overcoming or surviving adversity, betrayal, challenges, and obstacles he survived, experienced and has touched the lives of countless men and women and children in their time of need. 

Dad was very much a traditional country farming man, with a strong sense of faith, values and integrity. To Dad the home is the epicentre of his world, this is where his strength, his resolve, his fortitude and his commitment to humanity is based.

Dad was born in 1934 the end of the depression – very tough hard times, As an infant Dad contracted Pinks Disease – many of whom did not survive, those that did have been plagued with internal scars for life, which ultimately contributed to dad’s demise.

Dad was the 3rd child of 7. Lola, (Marie) Peg, Dad, Heather, Aileen, Les and Ed. Born and raised on the family farm- valley View, Nymboida.  Dad and the family would ride 4 miles up the gap to school every morning and ride back in the afternoon. The whole family then completed the milking, the chores, and the running of a very large farm.  He would remind me of this when I complained about delivering the billy’s of fresh milk from the morning’s milking to the aunts in the Village after school.

Unfortunately their mother died at a young age, this may have been one of the catalysts towards the strong commitment to family & home dad and his siblings developed. Their father survived until he was in his 80’s, Dad’s father was one of 11 and the generation above them was even larger. Thankfully today we have televisions and entertainment. I share this because the extended family is wide – Dad was very much proud to be a McLennan.

Dad had a number of career choices over his early years.

  1. From being a Lay Preacher for St Mathews and The Cathedral;
  2. he completed his National Service in the Airforce as a Medic (this is where the passion for nursing began);
  3. to working on the Railway as a signalman and Telephonist;
  4. then spent years working at the Nymboida Coal Mine.

He dearly wanted to be a missionary, so instead of following the cloth he chose Nursing.

Dad became a Nurse, one of the first Male nurses, one of 19 nurses from his generation down in our family (there was also a Wards man or two, a radiographer and a psychologist).

Dad did his Geriatric Nursing Certificate, and his basic Nursing course in the 60’s.

In the late 60’s Dad was working at Lidcombe Hospital, where in those days he would bake cakes for his patients – you know the ones Victoria Sponges with lashings of Cream and Strawberry’s. Unfortunately the kitchen on Dad’s ward didn’t work (or so he said) – so he was forced to use the neighbouring ward’s kitchen. The Sister in charge of that ward was none-other than Sister Wilde.

Some how between mum’s eye for a man who knew how to cook, and dad’s eye for a stoic woman in a crisp white vale – that is where Kevin tamed Sister Patricia Wilde. In 1969 Kevin married Patricia, not without some controversy of course: dad being High Church of England and Mum being Roman Catholic – well lets just say traditions caused a stir, Mum and Dad found a solution – and got married in 1969 in Lakemba and again in the 80’s in Cowper

It would have been their 50th wedding anniversary (the first one) in April.

With Dad’s strong sense of family and his yearning for home – had lived away from Grafton and in particular Nymboida for long enough,. So with a young bride in tow they moved to the village of Nymboida; here they not only created a home amongst dad’s extended family, they were one of the stalwarts of the community.

The Nymboida dances and Balls were often the pinnacle of community celebrations, Dad’s love of Dancing, gossip and good times often meant that after the clean-up at 3am, the BBQ’s and card games followed on at home til dawn.

Mum and Dad were not like the other parents. You see the woman attending the dances would be in the kitchen preparing the cakes and sandwiches and pots of tea – all gossiping. The Men would be hitching the tarps, having a drink and smoke outside. My father would always be with the women – showing off his latest sponge and cackling with the girls, whilst mum was outside with the blokes keeping them in line. Together they made the perfect pair.

It was in the village of Nymboida they created a family. Unfortunately creating a family of their own was not their destiny (god knows they tried and tried and tried)  instead they chose  a family.

They went out of their way, went through a process and a half to give 2  babies a home, a life and a family

I arrived in 1973 and my sister in 1976 not by stalk but by East West Airlines. 

Where they instilled in us their values, their pride, their optimism.

Family doesn’t have to be blood, family is who you choose, who you influence, who you support and stand by. family is who you love. One thing I’ve resolved this week is that often the ones you choose have a stronger commitment to family.

Growing up as the only son of my father in hindsight was absolutely bloody hilarious, and clearly he gave me a very strong sense of survival, stubbornness and resolve to overcome the ridiculous, because trust me some of the situation’s were nothing short of ridiculous, although at the time though very frustrating.

Trying to help him fix things, or build things, or muster,: lets just say dad’s communication style wasn’t necessary clear, correct, or on topic. I give you an example:

  • Go get me the Thingy-me-bobsy-whats-it.
  • I bring back something –
  • that’s not it, that’s the Whos-a-me-thing.
  • Where did you find that?
  • In the shed –
  • why where you there the Thingy-me-bobsy-whats-it is in the other shed.
  • Still to this day I am not 100% sure what those tools where, how to use them or why they were in separate sheds.

Despite our communication moments thankfully In his professional life, dad was an ultimate communicator. I have always admired the man that was my father – for his commitment to others, his compassion and his caring nature – he was an inspiration to the profession he dedicated so much of his life too.

Dad was a Mister Sister, A Deputy DON, A nurse, a friend, a carer, a resource and an advocate.

I remember in early years Matron Screaming down the hall – Mister Sister McLennan, and him standing his ground and yelling back Yes Matron.

His stories regarding his patients, their lives and their stories were inspirational.

Coming from a family of nurses, I of course followed that path – dad wasn’t impressed with that decision but accepted and supported and helped me.

I had the privilege of working with him only once in our professional careers. He was on the ward, and I was the trolley dolly. Dad was very well known for his chit chats, his natters, his passion for keeping everyone in good spirits. I was on a time schedule. I pulled him up for not being ready to accept his patient back. When we got home – Mum looked at me and just laughed – Don’t try and change your father – he works to the beat of his own drum (Mother had years to work that out)

Many of you here today have either worked with him, received care from him, have witnessed him care for your loved ones; I think we can all agree he was an inspiration to All nurses everywhere.

Unfortunately when his health started to deteriorate –  having a little bit of knowledge is bad, its scary, and its humbling. In recent times when dad was the patient and not the carer – there were times he was quite the belligerent, stubborn, forthright, and a cranky little old man, for those of you who cared for my father –thank you. I just ask please remember he was quite ill and the Nurse he was would have never tolerated that behaviour either.

His humility & pride, his integrity & eternal optimism, his tenacity, his advocacy, his compassion, his commitment and his humanity. These are the examples of good nursing practice, and good community spirit.

Dad had so many obstacles and struggles in life that upon reflection simply wasn’t fair. However it is said that we are only dealt with as much as we can handle. Dads lessons were hard. But in the end he can stand proud (I wont say tall) of all he has achieved, of all he has shared. Dad leaves behind a legacy like no other. One that I can only hope I can live up to.

Everyone here this morning have an immense wealth of memories, anecdotes, stories of the man who lies before me, The man I was privileged to call my father.

Dad was fortunate to have been able to travel the world; he lived in a number of places around Australia; However, there is no place like home.

Dad may not be wearing his ruby red slippers today or his ruby ring, even though his favourite colour has always been Ruby Red. His favorite movies were The Sound of Music and of course Dr Zhivago, and his favourite song was Lara’s Theme. No more would’ves no more should’ves, no More could’ves, no more regrets.

Dad thank you for being my father and my inspiration.

Finally you get to go home.

Embracing Social Change in the Workplace.

Over the past couple of days the world has undergone a change. Peoples believes have been challenged, something has happened that many don’t want to believe is true and as such the vitriol is spilling, the intolerance and the fundamental believe that 1 group of people are more entitled or more equal than another is displayed. Whilst some are celebrating that they are now equal in law, others are plotting, stonewalling, or mocking with disregard. Where I found it interesting is the perspective that conversations pertaining to people, their lives, their values, their families and their communities should not be discussed on one social forum versus another, only limits the conversation, and that is something we should not encourage.

I refer to the often repeated line I see from self-appointed moderators; Linked-in is Not Facebook, personal opinion should not be discussed – or the various interpretations. Whilst I agree displaying recipes, cats, and children at another performance is not necessarily contributing to the professional discussions and sharing that we do on Linked-In. I do strongly disagree that people use this line to limit social and community change – because they feel uncomfortable, or they disagree with the discussion. Todays adult adaptation of sticking your fingers in your ears and singing. Ignorance is bliss. As leaders – we need to amend this behaviour, and help our friends, colleagues, and our communities through this time of change.

It is acknowledged that the most important resource an organisation has is its people. Not just the people who work in the organisation, but the myriad of people who support the organisation, their customers, and the friends/families of those who engage with the organisation. Why would we as leaders of people want to minimise the discussion about a significant social shift that influences our most important resource? Why would we jeopardise an opportunity to be involved in leading our peers, our organisations our communities?

Change. As a vernal rule humans hate change, it is difficult, it is hard, it takes time and a lot of effort – and the old way is always the best way. The most effective and efficient method for a community or an organisation to deliver change is through communication. Working with your people to inform, enable and enact the change.

So why is the current social change important for business. 

The U.S. Supreme Court has decreed that all people shall be treated equal, regardless. That all people in the eyes of the law, may celebrate one of societies oldest traditions – marriage. Where two adults share with the world their emotional connection and celebrate their bond in a ceremony. The U.S. Supreme Court has ruled in favour of marriage equality, not gay marriage, but Marriage Equality.

The fundamental human rights as outlined in the US Declaration of Independence “life, liberty and the pursuit of happiness“; your home, your love, and your spouse (husband or wife) are clearly central to this fundamental human right of happiness. When your people have the freedom and the independence to pursuit happiness, your workforce, your most valuable resource is strengthened.

It is interesting this happened in the same month as United Nations was formed, that Segregation was abolished, and that the last group of people were recognised as humans – not fauna.

26 June 1945, 70 years ago, The Charter of the United Nations was signed and agreed that we the people of the world through this organisation will work:

  • to save the future from the scourge of war,
  • to reaffirm faith in fundamental human rights, in the dignity and worth of the human person, in the equal rights of all
  • to establish justice and respect for the each other and our cultures.
  • to promote social progress,
  • to practice tolerance and live together in peace
  • to unite our strength

The US Civil Rights Act of 1964 – signed on July 2, was the final documentation that decreed discrimination based on race, colour, religion, sex, or nationality was wrong and illegal. This document ended centuries of discrimination, and racial segregation

In Australia, Aboriginal Australians (the first people of the land) were not counted as part of the population until a referendum was held in 1967, and the first inclusive census taken in 1971. Finally in 1983, an amendment to the 1967 Act was made removing any differentiation or distinction based on race in the Australian electoral system. All Australians were considered equal. 

Leaders, Organisations and how the Marriage Equality success is linked.

Over time the interpretation of what is right and what is wrong has developed and changed.

  • We no longer see the world in monochrome.
  • We no longer base our laws on the will of Men – society is un-gendered.
  • We no longer treat our “single” employees different to our married employees.
  • We no longer have to care whether some or all of our teams, our people are more equal than others.

As the leaders of organisations and professions; as people who are part of this world; as someone who can contribute, share, influence and enable an environment that is inclusive, we have the power and the ability to ensure tomorrow comes.

Equality and diversity in the workplace, in our professions, in our communities; this demonstrates success, trust, loyalty, and compassion, whilst encouraging innovation, creativity, and longevity. A cohesive functioning team, that collaborates succeeds.

The United Nations, the governments of the world, and our people are embracing change. We as leaders – it is our role to show that social change is an exceptionally important topic to discuss, to embrace, to champion because equality should never be sacrificed, belittled or ignored. Lead, empower and embrace Equality for all – regardless. That is our role!

The future is bright with a rainbow

A pause can say more than words

Recently I have been afforded a very rare moment, which I am taking and running with. The moment I am referring to as a subtle pause. A chance for me to stop, breathe, reflect, and appreciate this world we live in. You would have to agree that for the past couple of years – I haven’t been stopping to smell the roses, instead zooming around like a modern day Blue-Bottomed fly! So now I am taking a moment, a pause. Which leads me on to this sharing, for any of my colleagues who speak in public, present at conferences, or lead people. Take a pause.

Pause

When we speak, present, debating, argue, or just chit chat. The words, their pace, their intensity and their meaning often get swept away by the veracity and volume in which we deliver them. A pause helps us in many ways, from moments to lifetimes, in allowing a sense of calm, a sense of seriousness, a sense of groundless and clarity be appreciated.

As we individually grow as leaders or managers; speakers and teachers; role models and influences – we have a responsibility to ensure that the message we are delivering is understood, is valued, and is interpreted the way we intended. The simple, and yet profound act of inserting a pause at the right moment, affords us more than most appreciate. Whether it be in speaking, or whether it be in life, the simple act of taking a pause allows everyone benefit – both you and those around you.

  • They Listen
    • When we take a little time to invest in our selves and in our audience, team, staff, family, there is a simple thing that happens – they listen.
  • No more Umms
    • Inserting a pause when we speak also removes those little idiosyncratic behaviour we all have, those pesky little Ums, AAhh’s, eeerrr’s. You don’t have to fill the gap with a noise – let the silence speak for itself. Owning the moment.
  • The pregnant moment
    • A pause can be the subtle and controlled way that something big, some news, an announcement – or just simply something important maybe announced. It grabs your audiences attention and keeps them focused on the most important thing in the room – you!
  • Let the penny drop!
    • Sometimes the pause is after you have announced something, and you want to let it sink in. Allow them some time to gather themselves, and formulate their next steps. That break in conversation, or momentum – affords us a look of thoughtfulness and confidence, and as long as it is done with respect and caution it helps us build our credibility.

Beware: a pause can be too long, and it has been known that people just don’t know where they left off – and never continue that story, that anecdote, that project, or that career. Your pause should be long enough to allow you to achieve. Sometimes a carefully placed second or two can produce profound effects.

Enjoy the vistas I took during my recent pause, highlighting that only can a picture produce a thousand words, a pause can communicate more than the words or actions around it.

Scott McLennan,

Opening Address – 25 April, 2015

Welcome to Korea, Welcome to Seoul, and welcome to the anatomy masterclass for 2015, by Galderma.  Thank you for making the journey, and taking the time out of your busy lives and practices. 
Before we begin, I would like to acknowledge the importance of this day. Today is a very important day, especially for my fellow antipodeans.

On 25th April 1915, 16,000 New Zealanders and Australians surged ashore at the foot of rugged cliffs in Gallipoli, Turkey, to open a campaign intended to help to Russia, and perhaps force Turkey out of world war 1. Today it is not war we glorify, it is the selfless sacrifice for others that we honour. 

For New Zealanders and Australians, ANZAC is a day that we mark the deeds of men and women who had come to see themselves as New Zealanders and Australians, and who are remembered as our own. The ANZACs.  These men and women command and deserve the respect and remembrance of our present and future generations, regardless of race, colour, gender, sex or creed.They all understood the values of independence, freedom and fairness and – above all – possessed a willingness to defend these things if need be. Freedom only survives as long as people are willing to defend it. That is the spirit ANZAC handed down to us. If we lose that ANZAC spirit, we lose all that we have gained.

On the 25th of April each and every year, New Zealanders and Australians at home and like us abroad – we gather to commemorate not just those ANZACs who died on that day, but all former and current men & women of our Defence Force, who fell in both World Wars, in the conflicts of Korea, Malaya, Borneo and Vietnam, and more recently in Somalia, Rwanda, Iraq and Afghanistan. 

So today we stand together with thousands of others around the world to honour great men and women and a great tradition. We gather, as we shall always gather, not to glorify war or the victors, but to remind ourselves that we value who we are and the freedoms we possess, and to acknowledge the courage and sacrifice of those who contributed so much in shaping the identity of our proud nations, and those that continue to serve. Please take this moment to reflect and remember, and to say thank you.

As we embark on today’s journey; a journey of education, of discovery, of confirmation and clarification. A true educational opportunity it is on the shoulders of those who have gone before us, that compell and drive us to learn, to teach and to practice safely.
Each and every day in every way we here at Galderma are working towards what really matters – you, your family, your patients. It is often said we are just beauticians with needles and scalpes, but we know we make a difference to every man woman and child. How you look how you feel about the way you look matters. Everyone regardless of age, race, religion, gender, colour, or orientation, everyone should have the freedom to look and feel however they want without fear of limitation.

I personally believe that we should educate everyone, we need to work with each other regardless of specialty, I personally don’t care if you are a plastic surgeon, dermatologist, cosmetic physician, nurse, dentist, general practitioner, or something else. Regardless of your professional bent, your competition, regardless of our own personal ambition, we all need to ensure all people are safe, all patients receive excellence in care and all practitioners operate safely, effectively and efficiently. 

So today put down your pride and prejudices, set aside your opinions, and open your hearts, open your minds, because today we work together as one team, one group, for the benefit of all.

Thank you for joining us, thank you for trusting us and welcome to your MasterClass.  

   

   
 

More than Skin Deep

Aesthetic Medicine does make a difference to peoples lives, with more and more evidence demonstrating the positive impact that a little change to someones appearance can have a huge influence on their lives, and on the lives of those around them.

How often have we poo-pooed the profession of Aesthetic Dermatology, Plastic Surgery, Cosmetic Medicine? How often do people say that we are only skin deep and that what we do isn’t saving lives. How often are people who undertake a procedure looked down upon by their peers, their friends and their family. How often does society attempt to make itself feel better or more superior to others by casting judgment, doubt and sneer upon someone else?

Every day, in ways that are often not measured – what dermatologists, plastic surgeons, dentists, cosmetic physicians, nurses and other HCP’s specialising in this field do – has a positive impact on how people present themselves, on how they feel about themselves, on how they interact with the society and the community around them. HCP’s really harness the energy that power of positive transformation initiates.
So what does this actually mean – the Power of Positive Transformation. Little changes that make a huge difference in someones life.
Power – having the effectiveness or the ability to influence
Positive – an affirmative action to create a positive image, portray ones true colours or shades
Transformation – metaphorosis, change.

In 2012, a US study showed that whilst Marriage, Children and ones health status were the leading contributors to ones overall wellbeing, 19 % of respondents indicated that Mental Health is an important factor and ones appearance was indicated by 8% of respondents.

However given this, there is an unnatural sense of guilt and shame associated with appearance, pride and confidence. As soon as someone indicates that they are proud of their appearance, their achievements, or takes pride in the way that they look – they are immediately shamed or ridiculed or cut-down by their peers. The Tall-Poppy syndrome is not only alive and well it is exacerbated in the on-line community, with the trolling behavior where people are unashamedly ridiculed and harassed for no good reason except the trolls own belief that it is a true sport and their actions are “not really harmful” or have an impact upon their targets.

On one hand, we as a society need to take responsibility for the actions that are displayed on line, and clearly say to the trolls – their behavior is not tolerated. It is interesting that the majority of trolls are 40+ women and men, who hide behind their keyboards, living the double life of leaders of our community, and the the future generations, and then viciously inciting hatred, violence, and intolerance towards others for sport. But on the other hand, social media is leading to an increase in consultations, in cosmetic enhancement procedures, in people seeking to control their social media appearance with more consistent results.

Social Media, and the willingness for people to truly take control of their image, their lives and the way they are interpreted by others – this particular trend is leading to a 31% increase in consultations to address the concerns that people have with their appearance. Social media – whether it is FaceBook, Instagram, Line, WeChat, blah blah blah – these are all contributing to people taking control of their apperance and the way that is seen by the rest of the world.

In the medical world, those that practice Aesthetics are often ridiculed for not practicing real medicine – “you only make people look pretty, you don’t save lives”. Well ladies and gentlemen Mental Health and Appearance are necessary for Holistic wellbeing and care, and what we do in Aesthetics – it does matter.

In 2006, Eric Finzi et all showed in 10 patients that using a NeuroModulator helped with the Treatment of Depression. Ten depressed patients were treated with neuromodulators, and 9 of 10 patients were no longer depressed 2 months after treatment. The tenth patient had an improvement in mood.

In 2009, Carey & Baker et al, showed how the use of a collagen stimulator – by improving dermal thickness and restoring facial volume – this helped improve the Quality of Life scores, the mental health outcomes, and the social function of people living with HIV Facial Lipoatrophy.

in 2013, Doris Hexel, et al demonstrated in 25 patients that the use of a NeuroModulator in the glabellar complex can improve emotional states and significantly improve their self esteem. It was highlighted that self-esteem improvement scores alone cannot explain the improvement in depression symptoms.

In 2014, Michelle Magid et all has started the scientific discussion presenting two theories as to why a NeuroModulator’s may help treat depression and mood. The first theory was a behavioral based theory – if look less sad and anguished, people will engage with us more, and when social interaction improves self-esteem and mood will most likely improve. The second was a biological theory: By decreasing the trigeminal nerve signals to the part of the brain that manages the fear response, this can lead to a reduction in the subjects hyperactive fear response thus reducing anxiety and depression..

Clearly more evidenced based science needs to be conducted into this, but now with at least 4 published clinical papers, demonstrating that the use of neuromodulators, dermal fillers and collagen stimulators clearly have an impact upon peoples lives in a positive way. This underlines what we have all known for sometime; Helping people feel better about their appearance, helping people show on the outside how they feel on the inside – this is important not only for the person undertaking the procedure, but for those who dedicate their lives to this field of medicine.

Every day in every way – we do make a difference, a real difference to those that matter. What we do is more than skin deep.

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Opening address: June 2014

Welcome to Singapore, welcome to academia and the Singapore General Hospital and welcome to yet another excellent Galderma master class.

Thank you for taking time out of your practices and your lives to join us here to learn. We are truly humbled.

Here at Galderma A&C we have begun a new era, with not only a renewed sense of ambition but a passion for excellence.

There is a true sense of excitement around our brands and products, our services and the role we play in achieving positive outcomes for you and for our consumers.

Recently we have taken stock to understand why it is we do what we do. Essentially the basis is / we truly believe how you feel, how we feel matters. Everyone, regardless, should have the freedoms to look and feel however they want without fear of limitation.

Sometimes making the simplest of change influences and makes the biggest difference that often cannot be measured. And those positive changes is what it is all about.

It has often been said that our products are old and we get asked all the time – what’s new? But in all honesty – we have proven & trusted excellence in research and development, we offer the most scientific evidence in aesthetics today? We provide targeted and dedicated medical education packages to help you fulfil your true potential.

We do this, all of us here at GALDERMA, do this through open minded, non-judgemental and ethically responsible solutions. Providing choice for you and your consumers.

Here in Asia pacific, whether you are from India & Pakistan, China, korea, Japan, Taiwan, Hong Kong, australia & New Zealand, Malaysia, Thailand, Philippines, Indonesia, Vietnam and of course our host – singapore. We join together to achieve success by combining science and artistry

Together, based on our 3 pillars of excellence – science, education and training, and business – we are proud that we develop and provide effective, safe, reliable, and innovative solutions for you and your patients.

It is my true honour to work with this faculty, the GALDERMA team members, my regional team, and of course you.

Thoroughly enjoy today, learn lots, and take a step towards even more success.

Thank you

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3 months in Hong Kong

Well its 3 months since I took another turn on this wonderful little life journey of mine.

My view!

 

Today I celebrate completing my probationary period with Galderma – and it appears they are keeping me – woo hoo!

Today I also celebrate my move from Australia to Hong Kong. I have lived in serviced apartments, and hotels and then some 3 weeks ago I moved into my new apartment. To which I say it is fabulous. My furniture and belongings from Oz are still sitting on a boat somewhere – hopefully they arrive by Christmas.

In the past 3 months I have visited 9 countries, met wonderful people, presented at a couple of conferences, hosted an anatomy course, and participated in a Global Advisory Board and shared some wonderful experiences. And guess what – I am enjoying it. Yes there are organisational challenges (like any role), however with those there are some wonderful opportunities to capitalize on as we move forward, but I do love a challenge, and my team are lovely. I am really looking forward to what Galderma, the Aesthetic team and of course the Restylane family are bringing to the Asia Pacific market in 2014 – we are making a difference.

Living in Hong Kong is an amazing experience. It is hot, it is humid (thank fully the weather is starting to cool), the people are wonderful, the food is fantastic, and the public transport just works. Yes life in HK does take some getting used to – like how people are so fixated on their mobile device when walking that they miss the life they are walking past. Grocery shopping is interesting – so many choices gives new meaning to Pot Luck – haha!. Sometimes you turn a corner and are overpowered by odours, I tend to walk lots and this is when you learn to dodge tourists with their flailing arms pointing out things; people’s umbrella’s positioned at eye level, and the swinging arms (they usually get you where stars appear!). But all in all it’s an experience – and its fun. Its alive.

To my new friends and colleagues – I thank you for welcoming me into your hearts, and your communities.

There are aspects of Australia I do miss – the team from The Rose, Face Forward and The Beauty Bar. I do miss my friends and The Family in Sydney, and yes I do miss my parents and my sister – but we do have Face Time and Skype and of course Facebook.  I did manage to get my vegemite, and the only thing now missing is the Munchkins care-pack of pickles, biscuits and the farm fresh eggs (I will get them at Christmas though!).

I still have a few things to organize – Rome wasn’t built in a day, it did however burn down in one! So I am taking my time, not rushing into anything, but enjoying furnishing the new pad.

So: to new beginnings, journeys, and friends; to family, friends, memories, learning’s, and connections: Thank you. Wow can’t believe its November already. Lets see how 2013 finishes.

Plastic Surgery Mistakes – simple!

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We have all heard those “horror Stories” or seen the pictures or even ran into that friend from school and gasped, giggled or even sniggered. You would be surprised how often people make simple mistakes that can let them be that person, often it is not the clinicians fault – crazy weird side effects can happen – you should be as informed as possible. Here are some of the most common mistakes people make when considering plastic surgery or a cosmetic procedure.


Mistake No. 1: Bad scarring

Many people believe that the only factor in a scar is the surgeon’s skill. Yes the more skilled the surgeon, the more trained – the risk is reduced; however a lot of the time it is down to the individual person. How a person prepares for surgery, and how they care for their wound post surgery plays upon the overall success. Also the darker your complexion, the higher the risk of developing discoloured scars etc.

Mistake No. 2: Not checking your clinicians experience or qualifications

So you are at the dentist and you notice that they can now offer you a chance of brighter more open eyes, or treating your excessive sweating or you are at the optometrist and they are offering kissable lips.

In Australia the cosmetic and plastic surgery market is generally unregulated, i.e.: any registered medical professional or person who is supervised by a medical professional can perform cosmetic procedures. General Practitioners can perform the same procedures as Plastic Surgeons.

Under Australian law, only registered medical professionals can prescribe Botox or Dysport, and clinicians such as nurses can administer these medications. Dentists can prescribe medicines for oral health issues.

Mistake No. 3: Not knowing where to start looking

You’ve seen the advert – it looks great. You’ve heard the radio advert – it sounds impressive. But just because it is slick doesn’t necessarily they are the right clinicians for you.

If it sounds to good to be true – it probably is.

Marketing is a way to introduce you to a clinician – but should not be the only determining factor why you choose them.

Ask friends and family, or even another health care professional for advice.  

Mistake No. 4: Forgetting to ask about possible complications

Yes, things can go wrong. There are risks associated with all procedures.

The more knowledge you have the better understanding of the risks involved the better and more informed decision you can make.

Not everything works immediately. Healing takes time, collagen takes 4-6 weeks to grow. Swelling and bruising can take a long time to dissipate.

You only have one body, you only have one face. Make sure you look after it. Get your surgery done once and get it done right.

Mistake No. 5:  Failing to disclose everything

Clinicians are not there to judge you, they just want you to get the best result possible, and reduce the complication risk. If you are a smoker, some plastic surgeons will not operate on you. Heavy smokers have low oxygen content in the blood, so when they have any type of cosmetic surgery that requires a pull or lift, like a breast or face lift, they suffer from poor wound healing, wound separation, or the skin can become necrotic, turning black and dying. 

Many people don’t realise dietary supplements can affect the way their body reacts to anesthesia, and that a bad drug/supplement interaction can kill them. Diet pills and over-the-counter stimulants like metabolic enhancers and fat burners make the heart muscle irritable and can cause cardiac arrest. Even simple things 

Mistake No. 6: Skimping on the price tag

I understand that money is tight, and you want to get the best possible deal available. We all shop around we do it for clothes, for cars, fridges and televisions.

But lets face it – Not all plastic surgeons or cosmetic clinicians are the same. They are not products – they are selling a service based upon their skills, knowledge, experience and talent. 


The next time you see Plastic Surgeon advertising discounted surgery, ask yourself “Why”? There is no bigger investment that you will make in your life than choosing the right, talented plastic surgeon to work with. Yes, cost is a definitely a factor – just don’t let it be a determining factor.

Why needlessly risk the consequences of living a life filled with regret? You can’t put a price on your health – or your looks.

I was recently asked to go to another country and teach cosmetic injectables again. But essentially asked to do it for free. My skills, knowledge and experience being given away to another country, which will then market back to Australian patients offering cheaper treatments and services.

Mistake No. 7: Getting surgery for the wrong reasons

Plastic surgery will not get you a new partner. Nor will it allow you to keep the one you have.

Yes it can help improve your self-confidence, your self-image, and improve your functionality, but you have to undertake a cosmetic procedure for you.

Having realistic goals, and being emotionally ready for surgery, not only gets the best outcomes, it also leads to faster healing times.

Mistake No. 8: Choosing a surgeon with whom you don’t feel comfortable

You are about to undertake a radical change. Whether it is as simple as having some Botox done, a chemical peel, or undertaking a face-lift, breast augmentation or body lift – you need to feel comfortable with your clinician. You are entering a relationship that is based on trust.

If you don’t feel quite right – then don’t do it.

I always advise that people should visit 3 surgeons before surgery – not only for an opinion and a quote, but to also see whom you feel comfortable with.

 

Scott McLennan

Consultant, Aesthetic Dermatology 

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